Privacy Policy for Dilaticket.com
Last Updated: January 2026
This Privacy Policy explains how AAVAYU L.L.C. (operating as Dilaticket.com) collects, uses, and protects your personal information.
1. What Information We Collect
Information You Provide Directly:
- Name and Contact Information - Your full name, email address, and phone number
- Billing Information - Address, credit card details (processed securely through payment providers)
- Account Information - Username, password, preferences
- Communication Data - Messages, inquiries, support requests
Information Collected Automatically:
- Device Information - Device type, operating system, browser type
- Usage Data - Pages visited, time spent on site, links clicked
- IP Address - Your internet protocol address for security
- Cookies & Tracking - Small files stored on your device to remember preferences
2. How We Use Your Information
We use your personal information for the following purposes:
- ✓ Process Orders - Booking tickets and delivering them to you
- ✓ Payment Processing - Securely processing your payment transactions
- ✓ Customer Support - Responding to your questions and issues
- ✓ Ticket Delivery - Sending your e-tickets via email
- ✓ Communications - Sending order confirmations and updates
- ✓ Fraud Prevention - Detecting and preventing unauthorized transactions
- ✓ Website Improvement - Analyzing usage patterns to improve our service
- ✓ Legal Compliance - Meeting government and regulatory requirements
3. Data Sharing & Third Parties
We do NOT sell, rent, lease, or share your personal information with data brokers or marketers for profit.
We only share your information with trusted partners when necessary:
- Payment Processors - Secure transaction handling (Stripe, PayPal, etc.)
- Email Service Providers - Ticket delivery and confirmations
- Hosting Providers - Server and website maintenance
- Legal Requirements - When required by law enforcement or court orders
All third parties are bound by confidentiality agreements and cannot use your data for their own purposes.
4. Data Security
We take your data security seriously:
- 🔒 SSL Encryption - All data transmitted using secure HTTPS protocol
- 🔒 Secure Servers - Data stored on protected, encrypted servers
- 🔒 Access Controls - Only authorized employees can access your data
- 🔒 Security Audits - Regular checks for vulnerabilities
- 🔒 Password Protection - Your account is password-protected
Note: While we maintain strong security measures, no system is 100% secure. We're committed to protecting your information, but cannot guarantee absolute security.
5. Cookies & Tracking Technology
We use cookies to:
- Remember your login information
- Track your preferences
- Analyze website traffic
- Improve user experience
You can disable cookies in your browser settings, but this may affect website functionality.
6. Your Data Rights
You have the right to:
- 📋 Access - Request a copy of your personal data
- ✏️ Correct - Update or correct inaccurate information
- 🗑️ Delete - Request deletion of your data
- ⏹️ Opt-Out - Stop receiving promotional communications
- 📤 Portability - Receive your data in a portable format
To exercise these rights, contact us at:
📞 Request Your Rights
Phone: +1-877-311-7189
Mail: AAVAYU L.L.C., 8 The Green, Suite A, Dover, DE 19901, USA
Response Time: Within 30 days
7. Children's Privacy
Dilaticket.com is not intended for children under 13. We do not knowingly collect information from children. If we discover we've collected data from a child under 13, we will delete it immediately.
8. Retention of Your Data
We retain your personal information for:
- Transaction Records - 7 years (for accounting and legal purposes)
- Account Information - Until you request deletion
- Marketing Data - Until you unsubscribe
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we'll update the "Last Updated" date at the top of this page. Your continued use of Dilaticket.com means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data:
Get in Touch
Phone: +1-877-311-7189
Hours: 24/7 Available
Address: AAVAYU L.L.C., 8 The Green, Suite A, Dover, DE 19901, United States
Response Time: Within 24-48 hours
11. State-Specific Rights (USA)
California Residents (CCPA):
You have the right to know what data we collect, delete your data, and opt-out of data sales. We do NOT sell your data, but you can contact us to exercise your rights.
Virginia & Colorado Residents (VCDPA):
Similar rights apply. Contact us to request access, correction, or deletion of your data.
12. International Users
If you're outside the USA, you may have additional data protection rights under your local laws (such as GDPR in Europe). We comply with applicable data protection regulations.
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